 | 3/5 Posted by Miss Tania A Dusseldorp , Australia in March 2010 |
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| | While i loved the location of the hotel and my room was fantastic, there were a couple of things that let it down for me, as well as a couple of highlights.
BAD POINTS
- pool cleanliness: i went to the lap pool on my first day and saw cigarette butts collected around the edge of the pool (near the spa jets area), they were still there on the second day (so i didnt go back to the pool after that)
- gym: i went to the gym 3 times and each time there were no towels, i reported this to reception but nothing changed each day. Also, for cleanliness i think that there should be some cleaning spray and cloths so visitors can wipe down the equipment after using it
-rudeness of some staff: while most staff were absolutely lovely and extremely helpfull, the gentlemen on the bar (at the pool) were not. Each time i asked for a drink or to order food they seemed to be a bit bothered, like i was interupting them. I ended up not returning to the pool bar but heading down the road to the White Orchid instead.
GOOD POINTS
- cleanliness of the rooms was top notch
- friendliness of most of the staff was lovely (a highlight was the Assistant Spa Manager, she was friendly, helpful and took the time to say hello and have a chat)
- lovely birthday cake delivered to my room, very thoughtful
- spa facilities, were wonderful and the staff there fantastic
On the whole, i had a good experience at the Aquamarine. |
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| 3/5 Posted by Mr. Christopher G Wheeler , United Kingdom in March 2010 |
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| | The approach to this resort hides how lovely it is when you get into your room and look out over the sea and the pool facilities. I would not recommend this hotel for elderly, infirm or people with disabilities as there are steep inclines, many stairs and no lifts. The staff are very pleasant and nothing is too much trouble unless you want to print out a boarding pass for a flight from Phuket using their Internet Cafe! The service by the pool and bar area needs sharpening up, but the bar snacks are good and well presented. There is nowhere cool to have dinner or meals so light clothes are a must. Watch the tiles round round the pool area - they are slippery if wet and will burn your feet if the sun is out and hot - so wear flip flops or the pool shoes provided by the hotel. If you like the sun and a very relaxing place to be - go for it. Nearby Kamala Beach is great for sun and sea and safe for the kids - mind the hot sand though - courtesy buses from the Resort. |
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| 5/5 Posted by Miss mcnamara a mcnamara , United Kingdom in March 2010 |
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| 5/5 Posted by Mr. sarah j gestier-gartsang , Australia in February 2010 |
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| | I loved my stay at this hotel. The staff are beautiful, as are the surroundings. I spent two weeks in Thailand, and stayed here at the start of my trip. The whole time I kept thinking about returning and did so for the last couple of days. It was like a home coming. I will definately return. |
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| 5/5 Posted by Mr. Steffen Koerper , Germany in February 2010 |
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| | We will be soon back, planning a vist alraedy for MAy...PLease send us special offers, Thank you |
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 | 2/5 Posted by Mr. Viggo Bendiksen , Norway in February 2010 |
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| | Bathrooms out of date ! No room for use of Tuk Tuk ! We wanted to try Tuk Tuk for the fun of it and the hotel guard rejected him. After paying the 72.000 BHT bill the night before traveling out, we had one beer from the minibar - and forgot to pay 120 BHT. The consergierce and the reseptionist came running after our taxi, stopped it and claimed their payment - cheap - cheap. We are NOT recomending this hotel to anyone !! |
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| 4/5 Posted by Mr. albert h visser , Netherlands, The in February 2010 |
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| 5/5 Posted by Mr. Cornelis J Pretorius , Australia in February 2010 |
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| 4/5 Posted by Mr. Roland L Björhn , Sweden in January 2010 |
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| 4/5 Posted by Miss Diana M Roberts , Australia in October 2009 |
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| 5/5 Posted by Mr. Harald Walter , Germany in October 2009 |
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| | we were very very satisfied with the hotel and will definitely come back, especially the friendliness of the staff was extraordinary |
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| 4/5 Posted by Ms. Elena L Nikulina , Russia in October 2009 |
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| 5/5 Posted by Mr. Jonas Müller , Germany in October 2009 |
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| | Nice and good hotel |
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| 5/5 Posted by Mr. Kelly Koh , Singapore in October 2009 |
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| 4/5 Posted by Mr. Graeme T Hutton , Australia in October 2009 |
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| 5/5 Posted by Mr. Sung Wook Cha , India in August 2009 |
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| | Excellent customer services & good location.
The best place to be if you wnat to take an undisturbed rest.
All thumbs up!! |
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| 4/5 Posted by Mr. Keith Suthers , Australia in August 2009 |
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| | The Aquamarine was delightful. The rooms were comfortable and clean, the view stunning. The Thai food on the menu was delicious but my only negitive remark would be the western meals, a very small minus against all the pluses this fantastic hotel has to offer. |
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| 5/5 Posted by Miss Sheree D Hope , Australia in July 2009 |
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| | Excellent hotel, awesome views and great, friendly service, would return again!! |
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| 4/5 Posted by Mr. Peter Everett , Ireland in July 2009 |
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| | Bit of a weird vibe here, dunno what it was. Also the car we booked to pick us up never turned up, ah well. All round good value though. |
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| 4/5 Posted by Mr. mark a traynor , Australia in July 2009 |
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| | very nice resort away from the bustle of Patong...staff were friendly and facilities were great...there was a bus going to Patong twice a day..one at 11.30am and one at 5.30pm..and a bus to kamala beach every hour...a taxi back from Patong is 350 baht..and to the airport is 700... |
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